FAQ


Posters

What quality paper do you use?
We only use premium archival matte paper. This gives the posters an incredibly high-quality look and feel. They are printed on 200 gsm thick paper. For comparison, printer paper is about 65 gsm thick. 

What type of inks do you use?
We only use high-quality aqueous inks. These ensure the highest fidelity prints with a full-color range. 

Can I frame the posers?
Yes, you can purchase a frame for the poster. Please email us if you are interested in our suggestions for what frame to buy. 

Shipping

How are posters shipped?
Posters are shipped in a cardboard tube to keep them safe from bending or damage. 

How do I track my order?
Once your order has been shipped you will get an email with the tracking number. Click this link to track your package. You can also log in from the "my account" section of the store. 

Where do you ship from?
We have warehouses in the West Coast, Midwest, and East Coast. This ensures your order gets to you as quickly as possible. 

Can you update my shipping address?
If your shipping address is incorrect, please contact us as soon as possible. We may be able to edit the address if the order has yet to be sent. 

Do you ship internationally? What is the cost?
We ship internationally to all countries. The cost is a flat rate of $15 USD.

What is the cost of domestic shipping?
We offer free shipping inside the United States.

Returns

Do you offer refunds, exchanges, or returns?
We do offer refunds for purchases that have issues. Unfortunately, we do not offer exchanges

How do I initiate a return?
Please send a message through our contact page and we will issue you a refund within 24 hours. 

Payment

What payment methods do you accept?
We accept all major credit and debit cards and PayPal. This includes: Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

Is your site secure? 
Yes, our site is secure. Our entire site uses a secure (HTTPS) connection that provides the strongest encryption available.